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News : Sinclair Voicenet Named as ‘EMEA Business Partner of the Year’ by NICE Systems
London, UK, June 20, 2016 -- Sinclair Voicenet has been named ‘EMEA Business Partner of the Year’ at Interactions EMEA 2016, NICE Systems’ annual partner conference which took place in London on June 9th.
The event was attended by key business partners from across the EMEA region. This top award was presented by Rowland Adshead, Vice President Sales EMEA and John O’Hara President EMEA.
According to NICE Systems: "Sinclair Voicenet has been on an incredible journey since the early days and has now transformed into a Premier Portfolio Partner with a unique ability to support our full range of applications including the latest real-time solutions. The company is now our only UK partner with a full set of accreditations demonstrating its commitment to consistently meeting the needs of customers in a broad range of market sectors."
Sinclair Voicenet added: "We are proud to have again won a top award from NICE Systems. As one of the company’s first Platinum Partners, it consolidates our position as the EMEA’s leading supplier of NICE Systems and makes us the partner of choice for all organisations wishing to deploy the latest advanced contact centre applications. The award also recognises the major ongoing investments we have made in enhancing our technical support capability."
Posted by Veronica Silva Cusi, news correspondent
Source: Sinclair Voicenet
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About SVL Business Solutions:
Founded in 1967, Sinclair Voicenet Limited is the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications including quality management, real-time automation, WFM, customer feedback and analytics. The company is focused on enabling users to enhance customer satisfaction, improve agent effectiveness, streamline processes and reduce operational costs while ensuring compliance with internal procedures and regulatory requirements. Sinclair Voicenet was one of NICE Systems’ first Platinum Partners and has customers in diverse industry sectors including financial, public safety, local government and utilities.
About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Tuesday, June 21, 2016