Jaipur, India, May 12, 2021 -- In a bid to streamline the process of admitting Covid patients in hospitals, the government on Tuesday has provided a single helpline number for related queries and decided to provide free ambulance service for serious cases.
The medical and health department has issued a single helpline number, 181, for enquiries related to Covid from citizens across the state and asked state- and district-level war rooms to arrange ambulances and hospital admissions for serious patients.
Patients will receive real-time information on availability of beds, oxygen and ventilators in Covid-dedicated hospitals, consultation centre, treatment centres, private hospitals and ambulance facilities.
Patients requiring hospitalisation will not be denied admission under any circumstances.
According to the order issued by the department, one can call helpline 181 for the state-level war room, functioning round-the-clock, for all Covid-related information, including names, mobile numbers of medical nodal officers appointed for various tasks such as providing beds, oxygen and availability of medicines, who work in coordination with hospitals.
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Instructions have also been issued to establish round-the-clock district-level war rooms. The nodal officers and war rooms will constantly be in touch with each other.
Availability of ambulances will be ensured at the district as well as block level for Covid patients. The ambulance facility will be completely free for patients. Apart from ambulances under 108 and 104, district collectors will also be able to hire private ambulances if required.
Covid patients living in home isolation too can contact these war rooms for medical advice, medicines or for treatment or admissions to the hospital. Enquiries from patients received on the helpline will be sent to the Rajasthan Liaison Portal and to the district-level nodal officer on WhatsApp by the officer-in-charge of the war room.
In 30 minutes after receiving a call for assistance at the district level, the nodal officer will inform or provide the patient or his/her family the medical advice, medication and treatment required for them. The final outcome will be recorded on the portal.
As per instructions issued, the nodal officer at the district-level has been made responsible for ensuring that a patient, who needs hospitalisation, gets admitted to a hospital. The officer will take necessary action with the help of the district collector.
Posted by Veronica Silva Cusi, news correspondent
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