News : Sitel Adding 200 Jobs at Call Center
Albuquerque, NM, USA, Dec 18, 2015 -- Sitel is hiring another 200 people at its Albuquerque call center, the company announced.
The company is adding the permanent, full-time jobs to support a "leading national satellite television provider."
"These new job opportunities reflect the fantastic work done by the Albuquerque team and Sitel’s commitment to expanding opportunities in the area," Site Director Tim Hawco said in the announcement.
The company earlier this year announced another 275 seasonal and permanent jobs at the center.
All positions require "strong communication skills and the ability to problem-solve," according to the company. Previous customer service experience and strong computer knowledge are preferred.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Monday, December 21, 2015