News : Sitel Brings 300 New Career Opportunities to Hamilton, Alabama
Hamilton, AL, USA, April 25, 2016 -- Sitel, a global customer care provider, announced the availability of 300 new career opportunities at its Hamilton customer experience center. The permanent, full-time positions will be for agents supporting inbound customer care for a telecommunications provider.
Applicants interested in a career with Sitel are encouraged to apply online, or by calling. Previous customer service experience and strong computer knowledge are preferred. Sitel provides competitive compensation and benefits packages, including medical, dental, vision, 401K, paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available.
"The Hamilton team has continually provided high-quality customer experiences for our clients, which has helped business demand grow and prompted the need for additional support," said John Thomas, site direct for Sitel Hamilton. "Due to the hard work of the agents here, we have had the opportunity to grow several times over the past years and I look forward to adding even more exceptional talent to the current team."
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Wednesday, April 27, 2016