News : Sitel Celebrates Pompano Beach Customer Experience Center Grand Opening
Pompano Beach, FL, USA, Oct 16, 2015 -- Sitel, a global customer care provider, announced the grand opening of its Pompano Beach customer experience center and the availability of 1000 full-time positions. Sitel has already hired and trained 500 staff for the new center and is actively interviewing to fill 500 additional positions to provide outstanding customer experiences for a leading financial services provider.
City of Pompano Beach Mayor Lamar Fisher and Greater Pompano Beach Chamber President and CEO Ric Green will join Sitel Senior Vice President of Operations Mike Lee and Sitel Senior Vice President – Financial Services, Morris Applewhite, for a ribbon-cutting ceremony to officially open the facility.
Mayor Fisher noted, "We are very pleased Sitel has located its customer experience center in the City of Pompano Beach and appreciate the economic impact and jobs created for our citizens. We look forward to a long and prosperous future with Sitel as an important member of our business community."
The company was assisted in establishing operations in Pompano Beach through a workforce partnership by CareerSource Broward, the Greater Fort Lauderdale Alliance, the City of Pompano Beach and the Greater Pompano Beach Chamber.
Sitel is hiring at every level in Pompano Beach, including management positions. Applicants interested in joining Sitel’s team of talented customer care specialists are encouraged to bring their resume to the new location at in Pompano Beach. Previous customer service experience and strong computer knowledge are preferred. Candidates may also apply immediately online.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Monday, October 19, 2015