News : Sitel Creates 11,000 New Career Opportunities Worldwide
London, UK, 2 December 2014 -- Sitel, a global customer care provider, announces plans to hire approximately 11,000 new team members, including 1,200 posts in the UK.
Through the worldwide hiring campaign, new team members will support Sitel's expanding business supporting companies in a wide range of industries, including Communications, Financial Services, Retail, Manufacturing and Consumer Electronics. Agents will provide industry-leading onmi-channel customer experiences, including web chat, social media and telephone.
Karl Brough, Regional Director for the UK and Nordics at Sitel, commented, "Our success in 2014 is testament to the commitment and passion of our people in delivering outstanding service to our growing customer base. We have seen first-hand the positive impact of an inclusive, results-focused workplace culture and look forward to welcoming 1,200 new colleagues to our UK team."
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Tuesday, December 2, 2014