News : Sitel Creates 500 New Jobs in Knoxville and Oak Ridge, Tennessee
Knoxville, Tenn. and Oak Ridge, Tenn. February 29, 2016 -- Sitel, a global customer care provider, announced it is actively expanding its customer experience centers in Knoxville and Oak Ridge, Tennessee. The company will hire 500 new customer care professionals to deliver world-class customer support for a client in the financial services industry and an insurance provider supporting veteran healthcare.
Interested applicants can apply online immediately. The company intends to hire the first 150 new team members by March 4th.
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"We look forward to interviewing and hiring 500 new team members in the Knox, Anderson and Roane counties," said Sitel’s Director of Talent Acquisition, Rick Valverde. "Sitel has earned the reputation as an employer-of-choice with high-growth opportunities for local residents. In particular, Sitel has had a longstanding commitment to hiring talented U.S. military veterans and looks forward to meeting candidates who have served in the armed forces."
This business expansions in Knoxville and Oak Ridge will likely create future career opportunities for frontline supervisors and future operations managers. Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. Sitel offers exceptional training and ongoing professional development.
Posted by: Laura Collins, Editorial Management
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, March 4, 2016
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