News : Sitel Group Immediately Hiring 500 Full-Time Positions in Augusta Customer Experience Center
Augusta, GA, USA, July 11, 2018 -- Sitel Group, a global customer experience management provider, announced that it will be immediately hiring 500 full-time associates to support one of Sitel Group's largest retail clients.
Interested applicants should visit online and enter the keyword "Augusta" to begin the application process.
"This is an exciting time for our site as we welcome a world-class wholesale leader and bring on high-performing agents who can help resolve customer needs and deliver memorable experiences," said Robbie Jalbert, Site Director, Sitel. "We want to bring on 500 talented individuals with a passion for customer service to support the new program."
Sitel Group offers paid training, great benefits, and opportunities for growth and career advancement from within. The company offers multiple career paths and a chance for new hires to work their way toward new opportunities; in fact, 93 percent of our non-agent positions are currently filled via internal talent.
"Within the last 12 months, our Augusta site has added close to 400 jobs and we're continuing to expand our operations. By the end of 2018, we will have over 1,200 eager associates helping us deliver memorable customer experiences for several clients, including this new wholesaler," said Jalbert.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Thursday, July 12, 2018