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News : Sitel Hiring 200 New Agents in Omaha
Omaha, NB, USA, May 7, 2015 -- Sitel, a global customer care provider, announces it is actively expanding its customer experience center in Omaha. This increase entails hiring 200 new customer experience professionals to support an expanding global satellite TV client. The newly hired Omaha associates will provide inbound customer care support along with selling additional features and programs.
"Sitel has seen continued growth thanks to our hard working team providing outstanding customer experiences. We look forward to adding more quality-focused professionals with a desire to explore long-term careers with Sitel," said Omaha Site Director, Demi Roseman.
In an effort to recruit new employees, Sitel is working closely with the community and colleges. The company will host onsite job fairs at Sitel’s location at 7720 Crown Point Avenue. Prospective applicants interested in joining the team in Omaha are encouraged to bring their resume and learn more about the openings during the onsite job fairs. Candidates can also apply online and schedule an interview before the job fair. Previous customer service experience and strong computer knowledge are preferred.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, May 8, 2015