News : Sitel Hiring 270 at Albuquerque Customer Experience Center
Albuquerque, N.M., April 24, 2014 -- Sitel, a global customer care provider, announces the addition of 270 new jobs. This includes 150 regular positions, including supervisor opportunities, at its customer contact center in Albuquerque, New Mexico. The growth is due to expanded opportunities with a global satellite TV client. Sitel will also hire 120 seasonal employees in addition to the permanent hires. The new Albuquerque associates will provide inbound customer care and sales support.
"Sitel's Albuquerque center has seen continued growth thanks to our hard working team providing outstanding customer experiences. We look forward to meeting more quality-focused professionals in Albuquerque with a desire to explore long-term careers with Sitel," said John Munoz, site director at Sitel's Albuquerque site.
Sitel offers exceptional training and ongoing professional development combined with meaningful career paths that give people real opportunities for growth. Candidates can apply online. Sitel Albuquerque is located at 4420 The 25 Way, which is I-25 and Jefferson, next to P.F. Chang's Restaurant.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, April 25, 2014