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News : Sitel Named to IAOP 2016 Global Outsourcing 100 List
Nashville, Tenn. March 2, 2016 -- Sitel, a global customer care provider, announced that it has been named to the 2016 Global Outsourcing 100 list by the International Association of Global Outsourcing Professionals(R) (IAOP(R)).
The 2016 Global Outsourcing 100 list recognizes the world’s best outsourcing service providers. These designations are based on applications received, and judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
"The Global Outsourcing 100 and World’s Best Advisors lists have done just that. We’re proud to recognize Sitel for being among the highest rated companies," said IAOP CEO, Debi Hamill.
Posted by: Laura Collins, Editorial Management
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Monday, March 7, 2016