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News : Sitel Offering 180 New Career Opportunities at St. Catharines Customer Experience Center
St. Catharines, Ont., Canada, June 13, 2016 -- Sitel, a global customer care provider, announced the availability of 180 new career opportunities at its St. Catharines location due to client growth. The full-time, permanent positions will support a telecommunications provider.
Interested applicants are encouraged to visit the St. Catharines customer experience center located at 333 Ontario St. Monday through Friday from 9:00 a.m. to 3:00 p.m. for on-the-spot interviews. Alternatively, candidates may apply online.
"We had the pleasure of expanding the team earlier this year and thanks to the exceptional work that resulted in business growth, are able to expand again," said Glenn McCormack, site director for Sitel St. Catharines. "Once again, we look forward to welcoming talent from the St. Catharines and Niagara region to the team and continually provide outstanding customer experiences on behalf of our clients."
Sitel provides competitive compensation and benefits packages, including medical, dental, vision, Group Retirement Program (RRSP), paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available. Previous customer service experience and strong computer knowledge are preferred.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Tuesday, June 14, 2016