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News : Sitel Opens New Site, Offers 400 New Career Opportunities in Spartanburg
Spartanburg, SC, USA, May 9, 2016 -- Sitel, a global customer care provider, announced the availability of 400 new career opportunities at its newly opened Spartanburg, South Carolina customer experience center. The permanent, full-time positions will support inbound customer care for a telecommunications and a financial services provider. The new opportunities include both agents and managers and are a result of significant business growth.
Interested applicants may apply in person at Sitel’s new Spartanburg customer experience center located at 895 Springfield Rd. Monday through Friday from 9:00 a.m. to 4:00 p.m. With a long reputation for promoting team members through the ranks to management positions, career path development is a foundational building block for Sitel.
"We are extremely pleased to have Sitel as part of our business community. Sitel collaborates with some of the best known global brands to help consistently deliver excellent customer experiences. The Spartanburg call center will provide outstanding career opportunities for the area," said David Britt, Chairman of the Spartanburg County Economic Recruitment Committee and Economic Futures Group Board Member.
"Spartanburg County is an ideal location for Sitel’s newest world-class customer experience center and we appreciate the support from the community as we build and staff South Carolina’s finest customer care center," said David Rogers, Sitel Spartanburg site director. "I look forward to meeting with exceptional talent from the area to create the Spartanburg team."
Sitel provides competitive compensation and benefits packages, including medical, dental, vision, 401K, paid vacation and holiday time as well as lucrative bonus and incentive opportunities. Applicants interested in a career with Sitel are encouraged to bring their resume to the site or apply online. Previous customer service experience and strong computer knowledge are preferred.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Tuesday, May 10, 2016