News : Sitel Opens Second Facility in Las Vegas
Las Vegas, Jan 22, 2014 -- Sitel, a global customer care provider, announces it is opening a new contact center in Las Vegas. This is the company’s second facility in the region and will add over 200 jobs to the Clark County economy. To celebrate the event, Sitel is hosting a ribbon-cutting ceremony at 2:00 p.m. PST on January 23, 2014. Local officials and Sitel executives are expected to be in attendance.
"This new center is a reflection of the significant growth that Sitel is experiencing throughout its business operation," said Bert Quintana, president and chief executive officer of Sitel. "We have found the Las Vegas area to be an ideal business location. Area officials are supportive and the employees are dedicated to providing exceptional customer service. We’re delighted to open our second facility in the area and look forward to many more years of contributing to the economies of Las Vegas and Clark County."
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, January 24, 2014