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News : Sitel St. Catharines Celebrates 15 Year Anniversary; Offering 250 New Career Opportunities
St. Catharines, Ont. March 1, 2016 -- Sitel, a global customer care provider, announced its 15-year anniversary in St. Catharines and the availability of more than 250 new career opportunities. A celebration honoring the team, who have provided superior customer service was held on Monday, February 29.
A special awards ceremony was hosted for the 22 employees who have been with Sitel since its 2001 inception. Many of these team members continue to work with clients that have been with Sitel since the beginning. The entire St. Catharines team was recognized with a luncheon for all employees.
"As we celebrate 15 years in the St. Catharines community, we look back at the great work our teams have achieved during this time," said St. Catharines Site Director Glenn McMormack. "The hard work and dedication of the St. Catharines team, providing exceptional customer experiences for our customers, has resulted in our long tenure in Ontario. We look forward to embarking on the next 15 years in the community."
Sitel St. Catharines welcomes new candidates to join the team. The company provides competitive compensation and benefits packages, including medical, dental, vision, Group Retirement Program (RRSP), paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available.
Additionally, interested candidates may apply online. Previous customer service experience and strong computer knowledge are preferred.
Posted by: Laura Collins, Editorial Management
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Monday, March 7, 2016