News : Sitel Staff Raises Money and Supports Newcastle Marie Curie Hospice
Newcastle upon Tyne, UK -- Sitel’s fundraising initiative sponsored the hospice’s running costs for the entire day. The donation, part of the hospice’s ‘Pay for a Day’ initiative, saw Sitel provide the £7,600 the hospice requires to maintain its operations on a day-to-day basis.
Newcastle’s Marie Curie Hospice cares for more than 1,000 patients and families each year, supporting people with terminal illnesses through specialist nursing care and a growing outpatient programme. As part of the sponsorship, Sitel staff attended the hospice on Wednesday 30th December, where hospice staff introduced them to some of the patients aided by six month long fundraising from Sitel. A group of Sitel employees visited the hospice to see how their fundraising was being put to good use and to witness first-hand the difference that it makes to the lives of patients and families.
Charlotte Campbell, Community Fundraiser North East & Cumbria, Marie Curie, said; "This is a fantastic donation from a leading employer in the Newcastle area. The response from Sitel was amazing and the donation will go a long way towards maintaining the care and support our patients rely on."
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Judith Mottershead, Sitel Newcastle Site Director, said; "Marie Curie is a vital organisation for terminally ill patients, providing important care and support patients require in their greatest hour of need. Staff at the Sitel Newcastle site were amazing during the entire fundraising period and we’re extremely proud to have reached our target of sponsoring the hospice running costs for a day. The team had activities as varied as sky diving, car washing, raffles and cake stalls as part of the fundraising. We even had leg and chest waxing for the most committed staff, so this is a very proud moment for the Newcastle site and the company as a whole."
The Sitel team has been supporting local charities for more than two years and its donation this year alone already eclipses the total amount raised for the charity in 2014.
Posted by Laura Collins, Editorial Management
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, January 8, 2016