News : Sitel to Add 150 New Jobs in Norman, Okla.
Norman, Okla., July 15, 2014 -- Sitel, a global customer care provider, announces that it will add 150 new positions to its inbound customer experience center in Norman. The new round of hiring is a result of continued business growth. Sitel recently increased its compensation packages to attract the finest customer care professionals in the Norman community.
Sitel will host an on-site job fair at the company’s facility at 2701 Technology Place in Norman. Previous customer service experience and strong computer knowledge is preferred. Prospective applicants can also apply online in the "Careers" section of Sitel’s website.
The new associates will provide excellent customer experiences for a large national financial services company. This business expansion is the direct result of the Norman team’s expertise in services such as account records management and customer service.
"We have a great group of talented customer care professionals and look forward to growing our front-line, support and management team. We’re committed to growing in the Cleveland County area and providing our valued employees with highly competitive compensation packages," said Sitel’s Norman Site Director, Lynda Lukens.
Sitel provides a total compensation and benefits package to its employees. This includes medical, dental, vision, 401K, paid vacation and holiday time and lucrative bonus and incentive opportunities.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Wednesday, July 16, 2014