News : Sitel to Add 275 Jobs in Albuquerque
Albuquerque, NM, USA, May 21, 2015 -- Sitel, a worldwide call center, is adding 275 seasonal and permanent jobs to its center in Albuquerque, the company announced.
About 200 of the positions will support a seasonal sports program for a global satellite television provider. Employees will be able to earn bonuses and be eligible for full-time positions, depending on their performance, according to a news release.
There also are openings for supervisor and inbound customer care agent jobs, thanks to a new client in the consumer electronics industry.
All positions require strong communication skills, computer and typing experience and the ability to problem-solve, the news release said.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Tuesday, May 26, 2015