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News : Sitel to Hire 100 Customer Service Agents in Milford, DE
MILFORD, Del., Oct 14, 2013 -- Sitel, a global customer service provider, announces that it is actively expanding its inbound call center in Milford, DE. The company is hiring 100 positions to provide inbound call and email support for a global retailer.
Sitel is accepting applications online at Sitel’s "Careers" section. Applicants can also apply in-person and speak to a recruiter at 999 N. DuPont Boulevard. Previous customer service experience and strong computer knowledge is preferred.
"Sitel continues to grow as a result of the excellent service provided by our team in Milford. This commitment to quality customer care affords us the opportunity to hire 100 more qualified customer service professionals," said Site Director, Kristen Zuhr. "We’re excited to hire, train and develop new professionals in the Kent & Sussex area to deliver outstanding customer care on behalf of our clients."
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Tuesday, October 15, 2013