News : Sitel to Hire 250 Resources at San Angelo Call Center in Texas
August 21, 2014 -- Sitel is set to hire 250 resources at its customer care call center in San Angelo, Texas.
The new hiring is to support multiple new clients including an expanding global satellite TV client. The newly hired San Angelo associates will provide inbound customer service and sales support, said Sitel in a statement.
"We are pleased that our efforts to bring in new clients to the Sitel San Angelo location has not only ensured continued employment for all our current associates, but offers us the chance to create 250 new jobs for the community," said Susan Spencer, site leader for Sitel’s San Angelo facility.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Friday, August 22, 2014