News : Sitel to Hire 50 New Customer Care Agents in Alabama
Hamilton, Ala., Oct 29, 2013 -- Sitel, a global customer care provider, announces that it is actively expanding its customer service center in Hamilton. The company will hire an additional 50 permanent positions to provide customer support to new and existing clients. Additionally, Sitel is seeking experienced front-line leaders to join its team.
Interested applicants are invited to attend an on-site job fair at 500 Industrial Drive in Hamilton. Candidates are encouraged to apply online in advance of the job fair. Previous customer service experience and strong computer knowledge is preferred. Applicants should bring a copy of their resume to the job fair.
"We are very excited about the continuous growth opportunities at our site in Hamilton," said Sitel Senior Vice President, Jerry Kinnick. "Ideal candidates are motivated and committed to providing friendly, outstanding customer service experiences. We’re looking forward to meeting quality-focused professionals with customer service experience and a desire to explore long-term careers with us."
Sitel offers training and ongoing professional development combined with meaningful career paths that give people real opportunities for growth. The award-winning Hamilton team has created a culture focused on Sitel’s core values, "Vision, Passion, and Purpose," while delivering great service through flawless execution on behalf of clients.
Posted by Veronica Silva Cusi, news correspondent
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
Published: Wednesday, October 30, 2013