Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Siteworx Hires Aileen Cahill as Managing Partner, Eastern Region
Reston, VA, USA, Dec 17, 2015 -- Siteworx, LLC announced that customer experience veteran, Aileen Cahill has joined the digital agency as Managing Partner, Eastern Region. Aileen will be responsible for driving business growth across diverse industries and strengthening partner relationships throughout the Eastern Region.
Before joining Siteworx, Aileen was Senior Vice President at Merkle, where she expanded business and promoted customer engagement for retail and consumer goods clients. She also held positions as founder of a strategic marketing firm, Customer Ergonomics, Chief Marketing Officer for IDEXX Laboratories and Chief Customer Officer for Hurley Travel Experts, Inc. and American Homeowners Association.
"Aileen has been a customer evangelist and digital marketer for nearly 30 years," said Siteworx President and CEO, Ken Quaglio. "She has a proven track record of helping clients gain millions in revenue from integrated marketing programs that tap into the essence of the customer journey. She brings valuable expertise and capabilities that will greatly benefit new and existing clients."
Aileen specializes in designing end-to-end experiences and promoting the use of data to inform customer-focused approaches. She brings deep expertise in retail and consumer packaged goods, digital and omni-channel marketing, customer relationship management (CRM) and data-driven customer analytics. She has developed and managed customer-centric programs for PepsiCO, Unilever, Nabisco, Inc., Kellogg Company, Bristol-Myers Squibb Company, IBM and Fidelity Investments.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Implementation Is Not Magic!
Siteworx is a digital experience agency built for the age of the customer. For more than a decade, we’ve applied a craftsman-level attention to designing services and experiences and engaged with deep technical expertise to solve the most complex digital challenges. Leaders such as Time Warner Cable, Citrix Online and Mandarin Oriental Hotel Group look to Siteworx to achieve tangible results across the full marketing value chain by creating experiences that serve the needs, wants and desires of their customers.
Published: Friday, December 18, 2015