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News : Sixbell Selects Metaswitch to Accelerate Network and Service Transformation

#contactcenterworld, @metaswitch, @sixbellchile

Los Altos, CA, USA, June, 2017 -- Cloud native communications software provider Metaswitch  announced a partnership with Sixbell, a regional telecommunications systems developer and integrator, through which the two companies will work closely with service providers in Latin America to transform networks and deliver compelling applications and services, including VoLTE, VoWiFi, UC&C and cloud-based messaging.

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"Network operators in Latin America are always seeking valuable new services for their consumer and business customers, and many carriers are eager to quickly add VoLTE and Unified Communications to their offerings by leveraging the benefits of virtualization," said Pablo Pumarino, Sixbell CEO. "Our partnership with Metaswitch allows us to aggressively pursue these new opportunities with their comprehensive portfolio of cloud native software products and solutions that have the performance, reliability and capabilities needed to underlie these services."

"Sixbell’s outstanding combination of technical expertise, proven systems integration capabilities and excellent service and support makes them the ideal partner to help us bring Metaswitch’s legendary product, reliability and vision to operators throughout Latin America," said Pablo Strika, Metaswitch’s VP Sales for the Caribbean and Latin America.

#contactcenterworld, @metaswitch, @sixbellchile

Posted by Veronica Silva Cusi, news correspondent
Source: Metaswitch


About Metaswitch Networks:
Company LogoMetaswitch is powering the transition of communication networks into a cloud-based, software-centric, all-IP future. As the world's leading network software provider, we design, develop, deliver and support commercial and open-source software solutions for network operators and large enterprises. We are focused on delivering high-performance software that runs on commercial, off-the-shelf hardware, as appliances or in the cloud.
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Today's Tip of the Day - Maintaining Customer Notes

Read today's tip or listen to it on podcast.

Published: Wednesday, June 7, 2017

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2020 Buyers Guide Remote Agent Solutions

 
1.) 
3Fiftynine

Branches
Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore.

2.) 
Centrical

Centrical Business Continuity & Remote Work Solutions
Centrical Solutions Help Sustain Business Continuity,
Keep Employees Engaged and Connected During COVID-19
In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to

Keep calm and keep working remotely.

We offer solutions for business continuity in a crisis that provide effective engagement, communications, and reskilling of employees working from home, among other things. They will let you:

Reduce anxiety and isolation
The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica...
(read more)
PH: +1 800 538 4263 (US) or +44 20 3318 6424 (UK)

3.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

4.) 
Orion Learning Services Inc.

Learning & Development
Learning & Development - For Remote Workers
Learning & Development for Remote Agents, Supervisors, Managers and Administration/Support Staff

Orion Learning is a global leader in providing accredited learning and development solutions for organizations globally. We offer call/contact center certification programs for Agents, Supervisors and Managers, business certifications and examinations for wide range of topics including project management, change management and service management, leadership soft skills and a full suite of assessment tools which can be used for recruitment, talent management, succession planning and coaching/mentoring. We deliver our solutions to global community and all of our solutions are delivered digitally.
PH: 1-416-992-5158
 

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