#contactcenterworld, @Skit_ai
Bengaluru, India, Sept 1, 2021 -- Bengaluru-based artificial intelligence (AI) startup Skit has raised external funding to help more businesses automate their call centre operations.
Skit, formerly known as Vernacular.ai, aims to double down its operations in both domestic and international markets. The company is also looking to expand its current team of 200 employees as it further scales its business.
As a part of this plan, the company has also set up its headquarters in New York in August.
"This investment comes when we are making strategic inroads into the US and Southeast Asian markets. The global contact center market size is expected to grow steadily and reach a value of $496 billion by 2027," Skit’s chief executive (CEO) and co-founder Sourabh Gupta said.
A part of the funding would also be utilised by Skit for sales and marketing efforts, building delivery capabilities, research and development (R&D) and expanding its product offerings.
The Series A round was led by WestBridge Capital, with participation from existing investors Kalaari Capital and Exfinity Ventures. Angel networks LetsVenture and AngelList also infused an undisclosed amount in this round.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businessinsider.in
About Skit:
Skit is Bengaluru-based artificial intelligence (AI) startup.
Published: Friday, September 3, 2021
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