News : Sky Awards Contract to Abtran Creating 130 New Jobs in Cork
Cork, Ireland, Monday 1st February 2016 -- Sky announces it has awarded a contract to the Irish owned business process management company Abtran who are recruiting 130 new staff to support Sky’s customer service operations. These roles will join the team already in place at Abtran to support the demands of Sky’s growing business in Ireland and the positions are being recruited immediately.
The announcement was made in Cork by Simon Coveney T.D., Minister for Agriculture, Food and The Marine together with JD Buckley, Managing Director and Derek Stalley, Customer Operations Director of Sky Ireland and Michael Fitzgerald, CEO of Abtran.
Minister Coveney said, "I’m delighted to welcome these new jobs in Cork where Sky has chosen Abtran as its business process partner for customer service operations. Both companies are leaders in their respective industry sectors and both are committed to the highest standards of quality and customer service delivery. I particularly welcome the continuing growth of Abtran which is a deeply innovative and impressive Irish business and I wish both companies ongoing success in the future."
Posted by Laura Collins, Editorial Management
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Abtran is the largest indigenous business process outsourcer (BPO) in the Irish market. Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites. Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.
Published: Tuesday, February 2, 2016