Cardiff, Wales, Aug, 2020 -- Three Sky call centre workers based in Cardiff have been diagnosed with coronavirus, the organisation has confirmed.
The call centre, based in the Capital Quarter in Tyndall Street, has been evacuated and the office closed for deep cleaning and will remain closed until Tuesday, August 25.
Around 700 staff work at the centre in Cardiff, but it is believed around 250 staff were working at the site centre on Friday, while the rest work from home.
In a statement, Sky said: "We can confirm that three Sky colleagues in our Cardiff contact centre have been diagnosed with COVID-19 and they are self-isolating at home.
"Protecting our people is and always will be our top priority and so we are closing the contact centre today and sending everyone home as a precaution.
"We’re contacting anyone who has been in contact with our colleagues, the centre itself has recently been deep cleaned and will be deep cleaned again over the weekend."
In an internal email, seen by WalesOnline, one manager said: "If you're currently on shift please go home and if you're due to be on shift please don't come to the site."
In March, Sky closed the centre as they confirmed the centre was to be deep cleaned after a worker had been diagnosed with coronavirus.
However, it was later confirmed that the individual did not have coronavirus.
Sky also told their workers that the individuals concerned are currently self-isolating.
They also said they would be working hard to trace anyone who may have come in to contact as they will also be asked to self-isolate for 14 days.
Posted by Veronica Silva Cusi, news correspondent
Sky is Europe's leading entertainment company. The group serves 21 million customers across five countries: Italy, Germany, Austria, the UK and Ireland. Sky has annual revenues of over £11 billion and is Europe's leading investor in television content with a combined programming budget of over £4.6 billion. The company employs 31,000 people and is listed on the London Stock Exchange (SKY).
Published: Tuesday, August 25, 2020
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