News : SKY Expands Partnership with Netcracker
Waltham, MA, USA, Dec 5, 2016 -- Netcracker Technology announced its expanded relationship with SKY, a satellite pay-TV provider in New Zealand. The engagement will consist of Netcracker providing additional staff augmentation services to ensure that SKY has the appropriate personnel and expertise in order to maximize the use of Netcracker's recently upgraded Revenue Management solution and optimize customer experience.
Through the use of Netcracker's expertise and services, SKY can establish a long-term strategy for meeting the resource demand required to deliver the best possible customer solutions.
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"Netcracker's solutions and services have enabled us to maintain customer-centric operations and ensure that we have the capabilities in place to keep up with the evolving digital market," said Quinton McKenzie, Head of Billing and Operations at SKY.
"Service providers in the APAC region continue to innovate and deliver digital services to both residential and business customers across a variety of channels, adopting new technologies and implementing new processes," said Loh John Wu, General Manager of APAC at Netcracker. "Our expanded relationship with SKY underscores this trend and validates our recognition as a strategic partner for some of the region’s key service providers."
Posted by Veronica Silva Cusi, news correspondent
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About NetCracker Technology:
NetCracker Technology is the proven partner for cable operators and CSPs in enabling product innovation and bringing IT and networks into the next generation. The end-to-end NetCracker 10 solutions and services portfolio brings together comprehensive business and operations management offerings, big data analytics, service and network orchestration and virtual functions management onto a single cloud-enabled platform.
Sky is Europe's leading entertainment company. The group serves 21 million customers across five countries: Italy, Germany, Austria, the UK and Ireland. Sky has annual revenues of over £11 billion and is Europe's leading investor in television content with a combined programming budget of over £4.6 billion. The company employs 31,000 people and is listed on the London Stock Exchange (SKY).
Published: Tuesday, December 6, 2016