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News : Sky Italia Selects Vlocity Customer Service Platform
Milan, Italy, March 2, 2015 -- Cloud software provider Vlocity has announced that Italian pay-TV company Sky Italia has selected its Vlocity Communications service to modernise customer service experience across channels and devices.
The Vlocity Communications service is built on the Salesforce1 platform that is being implemented by Deloitte Digital.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
Sky is Europe's leading entertainment company. The group serves 21 million customers across five countries: Italy, Germany, Austria, the UK and Ireland. Sky has annual revenues of over £11 billion and is Europe's leading investor in television content with a combined programming budget of over £4.6 billion. The company employs 31,000 people and is listed on the London Stock Exchange (SKY).
Published: Tuesday, March 3, 2015