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News : SkySwitch Adds Atlanta Geo-Node

Tampa, FL, USA, May 11, 2020 - SkySwitch, a channel-exclusive Unified Communications as a Service (UCaaS) provider, has added its fifth geo-node in the United States with the addition of a new Atlanta data center. The geo-node is co-located within Digital Realty Data Center at 250 Williams Street and will primarily serve resellers and their customers located in the Southeast United States.

The Atlanta facility joins SkySwitch’s existing data centers in Secaucus, NJ, Las Vegas, NV, Minneapolis, MN, and Dallas, TX.

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"Digital Realty is one of the nation’s top data center providers. They afford SkySwitch the level of capacity, reliability, security, and the comfort level that we require to support our growing base of over 500 resellers across the country," said Eric Hernaez, Founder and President of SkySwitch. "Since the start of the year, we have seen tremendous growth in the Southeast region, both in the number of new resellers joining SkySwitch and the additional number of new customers onboarded by our long-established resellers. This growth led us to decide that an additional regional facility was needed to support them and what we have in our pipeline."

"SkySwitch has made good on its promise to continue to invest in the network, which makes TELEPATH look great to our customers," said Guy Fawkes, CEO of Tampa Bay’s TELEPATH Communications. "The new Atlanta geo-node is closer to the majority of our growing customer base, so we’ll be seeing lower latency and the benefits that come along with that."

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Posted by Veronica Silva Cusi, news correspondent
Source: SkySwitch


About SkySwitch:
Company LogoSkySwitch is a US-based communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered.
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Today's Tip of the Day - A Welcome Call

Read today's tip or listen to it on podcast.

Published: Tuesday, May 12, 2020

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2020 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608
 
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