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News : SkySwitch Launches New Appointment Reminder App

#contactcenterworld

Tampa, FL, USA, Feb 10, 2020 -- SkySwitch, a channel-exclusive Unified Communications as a Service (UCaaS) provider, has released Appointment Reminder, a new application that makes appointment scheduling and management easier for service-based businesses.

With this new application, customers of SkySwitch resellers’ can now schedule and record appointments, and configure automated reminder campaigns for those appointments. Reminder campaigns can be set up as voice or SMS reminders, or a combination of the two.

"This new application gives SkySwitch resellers a leg-up when it comes to pursuing their clientele in service-based industries, such as the healthcare, personal care, hospitality verticals or anything that requires follow-up activity," SkySwitch President and Founder, Eric Hernaez, said. "As Business SMS continues to grow in popularity, specialized tools, like our Appointment Reminder app, become pivotal to the success of service-based companies that utilize SMS and Cloud Voice in very specific, recurring ways. Now, SkySwitch resellers have a significant new feature that brings real value across a wide range of industries, and allows them to differentiate their services from other vanilla business voice offerings."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: SkySwitch


About SkySwitch:
Company LogoSkySwitch is a US-based communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered.
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Today's Tip of the Day - Customers Wary Of Fraud Calls

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Published: Tuesday, February 11, 2020

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2023 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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