Tampa, FL, USA, March 9, 2020 -- Two Tampa Bay companies have announced a unique collaboration that will empower local telecom and IT service businesses with the tools needed to compete more effectively against the larger national brands.
SkySwitch, a channel-exclusive Unified Communications as a Service (UCaaS) provider, has selected Marketopia to deliver turnkey marketing programs for its North American network of cloud voice and IT services resellers. Marketopia, a global provider in marketing, lead generation and sales enablement solutions for companies in the IT channel, was selected after a multi-agency review. The search, conducted over the past four months, included agencies focused on the IT Channel of Managed Service Providers (MSPs), Value Added Resellers (VARs), Internet Service Providers (ISPs) and Interconnects.
Sponsor message - content continues below this message
the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
"We found the right agency in our backyard right here in Tampa Bay," said SkySwitch’s Chief Marketing Officer, Andy Abramson. "We looked across the nation for an agency team that understood what resellers really need to market and sell managed services, and throughout the search process, Marketopia presented the deepest understanding of what that really is."
"Marketopia brings SkySwitch resellers the tools for growth along with strategic insight into the IT reseller market. In selecting Marketopia, we have chosen an agency team that can provide the tools that help our resellers grow their business," added Abramson. "Those growth efforts don’t happen by magic. They come about through the delivery of well thought out, easy to use creative elements, campaigns and programs that empower resellers to successfully engage their top prospects and turn them into new customers for their businesses, and in turn, to SkySwitch."
"The IT channel is experiencing rapid change, growth and consolidation. That means large and small MSPs and VARs need to be empowered to sell and market better, with greater efficiency," said Terry Hedden, CEO, and founder of Marketopia. "To grow their business, service providers like SkySwitch have to help their resellers’ sales efforts by providing them the right set of tools that bolsters lead generation, sales enablement and direct marketing. That’s what Marketopia is delivering to SkySwitch."
Posted by Veronica Silva Cusi, news correspondent
SkySwitch is a US-based communications platform provider. SkySwitch delivers a comprehensive white label communication service and back office support to our resellers. This enables our resellers – communication, telecom, IT service providers – to offer a branded, cloud-based, Hosted PBX Service and unified communications and collaboration services (UCCaaS) to their subscribers without the requirement to invest in or manage the platform from which the service is offered.
Published: Wednesday, March 11, 2020
|2.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...