Seattle, WA, USA, Feb, 2022 -- SmarTek21 LLC, SmarTek21 Product Holding, and its subsidiary IntelliTek.ai are providers in digital engineering services, application modernization, and AI technology solutions for enterprises. We accelerate the mission critical revenue processes for enterprises. We announce that Gartner has recognized SmarTek21 in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI platforms.
"The Gartner Magic Quadrant report comes at a time when enterprises are adopting automation through AI technologies at a rapid pace influenced by the pandemic and need to create always on, always available, conversational driven business flows for customers and employees," said Brad Rickman, CEO of SmarTek21. "We have found that one of the drivers to successful automation via conversational AI is the ability to create custom natural language processing (NLP) domains for individual customer and industry needs. Our IntelliTek.ai platform which includes SmartBotHub conversational AI platform enables custom NLP to be generated and used for more authentic and business driven use cases."
SmarTek21 named in the first ever 2022 Gartner(R) Magic Quadrant™ for Enterprise Conversational AI platforms
Further, Brad Rickman announced, "We have created several out of the box solutions on top of the IntelliTek.ai platform that are meeting specific enterprise needs today including our digital meeting assistant (Gina), knowledge worker cognitive search assistant, contact center agent and customer assistant. We have also created an industry specific set of use cases for the healthcare industry called IntelliTek Health."
Posted by Veronica Silva Cusi, news correspondent
About SmarTek21 LLC:
SmarTek21, LLC is an industry-leading provider of cloud hosted enterprise-class products and services for developing, deploying and managing smart intellibots.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Thursday, February 3, 2022
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