News : Convergys Corp. Promotes Jarrod Pontius
Cincinnati, OH, USA, Jul 1, 2015 -- Customer management firm Convergys Corp. promoted Jarrod Pontius today to general counsel and chief administrative officer.
In addition to handling the company’s legal dealings, Pontius is now in charge of security and business continuity, information security, compliance, human resources, compensation and benefits, and communications and branding. He will continue to perform his duties as the company’s corporate secretary.
Pontius has been with Convergys (NYSE: CVG) since 2012. Before that, he served as chief legal officer for Cincinnati-based Kendle International, a contract research organization in the pharmaceutical and biotech industries, and as assistant general counsel for General Cable, a Highland Heights-based wire and cable manufacturer.
He replaces former executive vice president and general counsel Claudia Cline, who is retiring.
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Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world.
Published: Friday, July 3, 2015