#contactcenterworld, @g2_telecom
New York, NY, USA, Jan 21, 2020 -- Socialbakers, a unified marketing platform for social media marketers, has been named a Leader across Social Media Marketing Suites and a marketing platform users love by its customers on G2, a business solution review platform. Socialbakers was also named a Leader across Social Media Analytics, Social Media Management, Social Media Monitoring and Influencer Marketing based on customer reviews.
In today’s complex marketing landscape, many global enterprises look to Socialbakers’ social marketing platform to ensure their digital investments are delivering measurable business outcomes. The Socialbakers end-to-end marketing solution was built with the unique challenges of the enterprise in mind, from complex workflows around content governance to publishing at scale. Socialbakers simplifies social media marketing for businesses large and small.
"We are proud that Socialbakers has been named a Social Media Marketing platform users love by customers on the G2 review platform," said Yuval Ben-Itzhak, CEO, Socialbakers. "Customer satisfaction is priority number one at Socialbakers and we work hard to deliver our customers a fast, easy and scalable deployment across their organization. As marketing grows more complex, the Socialbakers platform remains easy-to-use, seamlessly integrating with other solutions, enabling businesses to drive customer engagement, inspire brand loyalty and grow their revenue."
"Selecting the right social media management partner is crucial for enterprise brands and G2 offers customers validated, authentic user reviews to help inform their decision," said Michael Fauscette, Chief Research Officer at G2. "We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world."
#contactcenterworld, @g2_telecom
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Socialbakers:
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered unified marketing platform helps brands large and small ensure their investment in social media is delivering measurable business outcomes.
About G2, Inc:
Since 2000, G2, Inc has provided Contract Negotiation services to Fortune 500 and Global 100 companies across all industries. G2, Inc’s clients are some of the most well-known names in business with telecom infrastructures spanning across the Americas, Europe and Asia Pacific. 
Published: Wednesday, January 22, 2020
| 2.) |  EVA Voice Biometrics Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent. Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o... (read more) |
| 5.) |  Consilium UniCloud™ UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models. With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C... (read more) |
| 6.) |  eGain Solve Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World    |
| 8.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall