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News : Socialbakers Named an Industry Leader by Customers in G2’s Winter Reports

#contactcenterworld, @g2_telecom

New York, NY, USA, Jan 21, 2020 -- Socialbakers, a unified marketing platform for social media marketers, has been named a Leader across Social Media Marketing Suites and a marketing platform users love by its customers on G2, a business solution review platform. Socialbakers was also named a Leader across Social Media Analytics, Social Media Management, Social Media Monitoring and Influencer Marketing based on customer reviews.

In today’s complex marketing landscape, many global enterprises look to Socialbakers’ social marketing platform to ensure their digital investments are delivering measurable business outcomes. The Socialbakers end-to-end marketing solution was built with the unique challenges of the enterprise in mind, from complex workflows around content governance to publishing at scale. Socialbakers simplifies social media marketing for businesses large and small.


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"We are proud that Socialbakers has been named a Social Media Marketing platform users love by customers on the G2 review platform," said Yuval Ben-Itzhak, CEO, Socialbakers. "Customer satisfaction is priority number one at Socialbakers and we work hard to deliver our customers a fast, easy and scalable deployment across their organization. As marketing grows more complex, the Socialbakers platform remains easy-to-use, seamlessly integrating with other solutions, enabling businesses to drive customer engagement, inspire brand loyalty and grow their revenue."

"Selecting the right social media management partner is crucial for enterprise brands and G2 offers customers validated, authentic user reviews to help inform their decision," said Michael Fauscette, Chief Research Officer at G2. "We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world."

#contactcenterworld, @g2_telecom

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Socialbakers:
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered unified marketing platform helps brands large and small ensure their investment in social media is delivering measurable business outcomes.
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About G2, Inc:
Company LogoSince 2000, G2, Inc has provided Contract Negotiation services to Fortune 500 and Global 100 companies across all industries. G2, Inc’s clients are some of the most well-known names in business with telecom infrastructures spanning across the Americas, Europe and Asia Pacific.
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Today's Tip of the Day - Brand & Service

Read today's tip or listen to it on podcast.

Published: Wednesday, January 22, 2020

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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