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News : Soldier On Opens Transportation Call Center for Vets
Pittsfield, MA, USA, March 6, 2015 -- At Soldier On, putting veterans to work is one of their hallmarks. But it doesn't end there.
The non-profit that serves those who have served announces the opening of a new call center in Pittsfield, dedicated to give veterans better transportation.
"Just Berkshire County alone, there's 11,000 veterans," said Paul Brindle of Solider On. "Even if half of those veterans come in and register, where we can help them out -especially the senior veterans- we can really do a good job."
"It's about eight percent. It's one of the highest percentages of the rest of the Commonwealth," said Massachusetts Secretary of Veterans Services Francisco Urena.
Thanks to a grant from the U.S. Department of Transportation, trips to VA clinics in Albany and Leeds are possible - and it won't cost vets a penny to get there.
"Good, solid, dependable transportation can be the difference in their lives," said Soldier On President Gary Shepard, "and so hopefully this one-call one-click center will act as the one-stop shop for veterans and their families."
And answering those calls and clicks are also veterans, which Gary Shepard says is important. Because when a fellow veteran is on the other end of the phone, it can make all the difference.
"Veterans helping veterans," said Shepard. "They get it. They understand what veterans go through."
And at Soldier On, it doesn't matter where or how you served, just *that you served.
"I don't want any veteran or any person that has served to feel they did not do enough," said Sec. Urena.
"I hope all the veterans get themselves registered, and we can provide a great service to them," said Brindle. "We'd be more than happy to."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
Published: Monday, March 9, 2015