News : Solgari Launches Cloud Contact Centre for Salesforce
Jan 13, 2015 -- Solgari launched its Cloud contact centre application for use with Salesforce.
The Ireland-based unified communications provider said the program helps drive sales and support an organisation's ability to reach and respond to customers.
It allows users to create a single global Cloud contact centre integrated into salesforce.com available on any device.
Solgari chief technology officer, Vance Harris, said the program is entirely software based.
"[This] opens up significant benefits to our customers running their sales and support capability on cloud CRM solutions such as Salesforce.com. Not only can we can deliver our cloud telephony and contact centre services anywhere, we can also quickly integrate with any platform that has an open API," Harris said.
Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, January 14, 2015