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News : Spectrum Mobile Hiring 200 for Rotterdam Call Center

#contactcenterworld

Rotterdam, NY, USA, April 8, 2020 -- Even with much of the economy in free-fall because of the COVID-19 pandemic, some companies are adding jobs.

Spectrum Mobile announced it plans to hire an additional 200 people for its new national call center in Rotterdam in response to growth in its mobile communications business. The company has already hired 200 people, and said its goal is to have 500 people working in the call center by the end of 2021.

Spectrum Mobile has a $16.50 per hour starting range, and the company says it has made a commitment to a $20 per hour in 2022. Employees also receive comprehensive health care benefits, retirement savings plans, career development potential and free or discounted Spectrum services.

The call center supports billing, account management, technical support and data transfer services.

"Spectrum Mobile customer service roles offer talented, hard-working local employees rich career-growth opportunities," said Joe Ploof, the company's senior director of mobile customer service.

Rotterdam approved the plans for the former Time Warner cable building near Interstate-890 Exit 8 last year.

"We're fortunate that Spectrum Mobile has chosen to expand and bring hundreds of jobs to Rotterdam," said Town Supervisor Steven Tommasone. "They recognize an experienced workforce in the Capital District and that Rotterdam is a great place to locate to attract employees."

"Our town is growing again and these jobs will encourage further economic development and small business activity along Hamburg Street," said Councilman Evan Christou, the deputy supervisor.

Spectrum currently has openings for first and second shifts. Interested candidates can apply online anytime. To comply with social distancing guidelines, candidates will undergo an initial screening and interviews via phone or live video, and the employee hiring process is completed virtually.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://dailygazette.com


Today's Tip of the Day - Information Gathering Saves Your Company …

Read today's tip or listen to it on podcast.

Published: Friday, April 10, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Headsets

 
1.) 
All Ears Ltd

Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.

We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.

We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.

2.) 
Comfort Telecommunications

Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing

3.) 
CTCOMM

Plantronics
Jabra
Sennheiser

4.) 
Headsets123


Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.

5.) 
Jabra

Jabra
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide

6.) 
JPL Telecom

Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.

Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.

Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.

7.) 
Unicom Services Ltd.

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.

8.) 
Xiamen Mairdi Electronic Technology Co., Ltd

Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
 

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