News : Speech Analytics Software Detects Indian Languages
Chennai, India, Aug 25, 2015 -- Uniphore Software Systems, Chennai-based Speech Recognition Solutions Company launched version 2.0 of its speech analytics software solution, auMina. auMina enables contact centers drive critical business goals by analyzing existing speech data to identify trends, predict outcomes and prescribe business process improvements.
auMina is a speech analytics software solution that provides real-time actionable business insights, measuring and continuously improving agents’ knowledge, demeanor, sales skills and adherence to processes and policies.
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Posted by Veronica Silva Cusi, news correspondent
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About Uniphore Software Systems:
Uniphore is a voice-based solutions provider, has pioneered the development of mobile applications with the combined capabilities of Speech Recognition, Voice Biometrics, and Data.
Published: Thursday, August 27, 2015
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