Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Speed Commerce Wraps Up Capacity-Building Campaign

#contactcenterworld, @speedcommerce

Las Vegas, NV, USA, June, 2022 -- Speed Commerce, a single-source provider of omnichannel fulfillment, call center, and technology solutions for retailers and manufacturers, announced that they are nearing completion of the first phase of their capacity-building campaign. This is welcome news as warehouse capacity across the U.S. is at historic lows leaving ecommerce businesses scrambling for space.

"We've added additional capacity to meet the reality of ecommerce businesses tightening up their expenses but not wanting to give up quality and operational excellence," shared Cary Samourkachian, President and CEO of Speed Commerce.

Speed Commerce expanded its facilities, hired staff, and strengthened technology to quickly onboard new clients.

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Market conditions are placing an enormous weight on ecommerce business owners. Rising costs in labor, overseas shipping nightmares, and increasing customer expectations are pushing ecommerce to streamline their operations and be more efficient. That's where Speed Commerce comes in.

Speed Commerce offers a broad range of specialized solutions for retailers and manufacturers customized to their clients' specific requests. This can take many forms: contact center services, ecommerce customer service, 3PL services, omnichannel fulfillment, freight management, and end-to-end ecommerce order fulfillment.

As part of the first phase of the capacity campaign, Speed Commerce expanded its facilities, hired and trained staff, and strengthened technology to quickly onboard new clients.

Samourkachian continued, "With 40 years of experience in catalog and ecommerce retail operations, we know ecommerce better than any other provider, and a business owner gets this all under one roof instead of having to patchwork solutions. Everyone at Speed Commerce wants to help our clients grow their ecommerce businesses."

#contactcenterworld, @speedcommerce

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Speed Commerce:
Company LogoSpecializing in ecommerce order fulfillment, Speed Commerce is an end-to-end provider of scalable solutions for retailers and manufacturers. We grow our clients' businesses by providing delightful customer experiences through 24/7/365 ecommerce customer service, digital marketing, ecommerce technology, full-service fulfillment, warehousing, and much more. Speed Commerce is a privately held U.S. company headquartered in Las Vegas, Nevada.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Offer Voice As Well As Touch Tone (Part 2)

Read today's tip or listen to it on podcast.

Published: Tuesday, June 21, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Chat
Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies.

When customers have complex queries that require human intervention, live chat proves far more efficient than traditional channels. Not only is it quicker and more convenient than waiting on hold to be dealt with, but with AI-powered features, it produces massive ROI.

With concurrent chat slots, a live key-press feed and AI-predictive suggestions that recommend articles in real-time, Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.
 

CCWorld-TV

CCW TV PROGRAMMING

Centralised Healthcare System Managed By The Contact Center - Assistt (Turkey)
Jul 12

About us - in 60 seconds!

Submit Event

Upcoming Events

The 17th Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 1124 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =