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News : SPIE ICS Chooses Mitel to Expand Cloud Communications Solutions Across France

#contactcenterworld, @Mitel

Paris, France, Oct. 11, 2017 -- Mitel(R) (Nasdaq:MITL) (TSX:MNW), a global provider in business communications, announced an extended partnership with SPIE ICS, the digital services subsidiary of the SPIE group, to deliver cloud-based, unified communications and collaboration (UCC) offerings to businesses in France.

Addressing the market's strong demand for Unified Communications as a Service (UCaaS) solutions, SPIE ICS will offer customers a choice in deployment models powered by Mitel cloud platforms. 

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"This partnership with Mitel allows us to better respond to the changing needs of our clients when it comes to unified communications and collaboration," said Cédric Périer, Managing Director of SPIE ICS. "It allows SPIE ICS to deliver a wider range of cloud services that can easily integrate with existing systems and provide an enhanced user experience."

"As more businesses begin the journey towards digital transformation, many are recognizing the value of moving communications to the cloud," said Bernard Etchenagucia, Vice President of Sales Southern Europe for Mitel. "The SPIE ICS offering represents an opportunity for new customers and our large, common installed base to transition at their own pace. Whether small or large, all will benefit from the flexibility, agility and efficiency of a cloud solution."

#contactcenterworld, @Mitel

Posted by Veronica Silva Cusi, news correspondent
Source: Mitel


About Mitel:
Company LogoMitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user. Mitel's broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.
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Today's Tip of the Day - Do Your Agents Have All The Right Tools?

Read today's tip or listen to it on podcast.

Published: Friday, October 13, 2017

Printer Friendly Version Printer friendly version

2020 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.

3.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511

4.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
 
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