News : Spok and NEC Australia Renew Partnership
Perth, Australia, Dec 12, 2016 -- Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a global provider in enterprise critical communications, announced a continuing partnership with NEC Australia, an Australian ICT solutions and services firm.
Australian healthcare providers continue to look to information and communications technology to address tough challenges, including reducing costs, minimising pressures on the workforce, and improving patient care. The NEC Australia and Spok partnership helps hospitals solve these challenges by bringing experience to the Australian healthcare market. Both firms work with entities to improve how care teams communicate as they treat patients.
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The continuing partnership ensures the Spok Care Connect(R) critical communications platform integrates seamlessly with NEC technology to provide secure communications and faster response to critical events in hospitals.
"There’s an increasing need in hospitals to improve both staff efficiency and patient safety when it comes to making sure important updates are sent to the right person in a timely manner," said Hemant Goel, president of Spok. "It is critical that this is done without a lot of overhead noise and unnecessary group notifications. We are pleased to continue working with NEC to expand customer options for effective, secure communications."
"Having led successful business transformations in healthcare and other sectors, we’re able to bring a holistic approach to solving ICT challenges for Australian healthcare providers. We are excited to be working with Spok and look forward to building on our long, successful partnership to jointly offer our healthcare customers the benefits of innovative technology and service," said Andy Hurt, Director of Solutions and Services at NEC Australia.
#contactcenterworld, @spoktweets, @amcomsoftware, @nec_australia
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. SPOK, -0.88% is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organisations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact centre optimisation, and public safety response.
About NEC Australia:
NEC Australia is a technology company, delivering a complete portfolio of ICT solutions and services to large enterprise, small business and government customers.
Published: Wednesday, December 14, 2016
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