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News : Spok Solutions Used by UCSF Medical Center
Springfield, VA, USA, Feb 11, 2015 -- Spok, Inc. announces that UCSF Medical Center in San Francisco has completed a project to upgrade its suite of Spok(R) solutions for both patient care and the call center.
The latest versions of the Spok operator console, web directory, on-call scheduling, and clinical alerting solutions will enable UCSF to improve communications throughout the hospital. The addition of system redundancy will also enhance the entire communications platform with an extra layer of security and reliability.
"We are consistently fortifying our communication infrastructure to provide our clinicians tools that will improve daily workflows and patient care," said Otto Fung, IT infrastructure project manager and team lead at UCSF Medical Center. "Upgrading to new versions of solutions allows us to expand usage throughout the hospital, and implementing an additional server will support continuity in the event of an emergency."
The immediate availability of updated schedules means the right person can be reached at all times, enabling nurses and physicians to easily coordinate patient care. Several departments new to Spok’s on-call scheduling capabilities are already seeing time savings as they manage these critical schedules and locate the appropriate on-call staff members.
Posted by Veronica Silva Cusi, news correspondent
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Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. SPOK, -0.88% is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organisations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact centre optimisation, and public safety response.
About UCSF Medical Center:
The University of California, San Francisco Medical Center is a hospital in research and a teaching hospital in San Francisco, California.
Published: Friday, February 13, 2015