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News : Spoken Announces Spoken ACD Release Notes 2.4
Seattle, WA, USA, April 25, 2016 -- Spoken Communications, a cloud infrastructure provider of telecom services for contact centers, announced the new 2.4 release version for the Spoken Cloud ACD, the flexible native cloud ACD of the future.
The Spoken ACD can be implemented without any changes to your legacy on-premise infrastructure, as a wrapper to complement your existing system.
The new release version 2.4 offers a number of updates, some scheduled and some suggested by our users.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From Spoken Communications
About Spoken Communications:
Spoken Communications is a provider of Cloud based call center as a service (CCaaS) solutions. Currently supporting over 2,000,000 minutes per month in hybrid human-assisted speech recognition, call recording, and virtual phone switch and distribution systems.
Published: Wednesday, April 27, 2016