News : Spoken Announces Spoken ACD Release Notes 2.4
Seattle, WA, USA, April 25, 2016 -- Spoken Communications, a cloud infrastructure provider of telecom services for contact centers, announced the new 2.4 release version for the Spoken Cloud ACD, the flexible native cloud ACD of the future.
The Spoken ACD can be implemented without any changes to your legacy on-premise infrastructure, as a wrapper to complement your existing system.
The new release version 2.4 offers a number of updates, some scheduled and some suggested by our users.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Share Information
More Editorial From Spoken Communications
About Spoken Communications:
Spoken Communications is a provider of Cloud based call center as a service (CCaaS) solutions. Currently supporting over 2,000,000 minutes per month in hybrid human-assisted speech recognition, call recording, and virtual phone switch and distribution systems.
Published: Wednesday, April 27, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...