News : Spoken Communications Closes Series D Financing
Seattle, WA, USA, Aug 11, 2015 -- Spoken Communications, a provider of a cloud-based Contact Center as a Service (CCaaS) platform, announced it has closed Series D financing. The round was led by Menlo Park-based Riverwood Capital, a private equity firm that invests in high-growth technology companies, with participation from Seattle-based Ignition Partners.
The latest cash infusion enables the company to continue its exponential growth in the cloud market while growing its global marketing and sales capabilities.
"Riverwood Capital focuses on working with outstanding innovators to build category-leading companies, and we see Spoken as strategically positioned to dominate the cloud call center market," said Chris Varelas, a founding Partner of Riverwood Capital. "I've seen firsthand the market traction and growth potential of this company, and this financing is a strong vote of confidence in Spoken's ability to significantly change the way businesses view and deploy customer care services."
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Our goal is to provide organizations the tools they need to provide a better, more personalized customer experience," said Howard Lee, CEO of Spoken. "The big secret is that if you've called in to a wireless provider lately, you've probably already experienced the Spoken cloud platform. This latest funding round will help further grow our sales and marketing efforts so that we're not such a big secret anymore."
Today's Tip of the Day - Make Self Service A Breeze
More Editorial From Spoken Communications
About Spoken Communications:
Spoken Communications is a provider of Cloud based call center as a service (CCaaS) solutions. Currently supporting over 2,000,000 minutes per month in hybrid human-assisted speech recognition, call recording, and virtual phone switch and distribution systems.
About Riverwood Capital:
Riverwood Capital is a globally-focused private equity firm that invests in high-growth businesses in the technology and services industries, across a variety of verticals and geographies.
Published: Thursday, August 13, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...