News : Spoken Communications Closes Series D Financing
Seattle, WA, USA, Aug 11, 2015 -- Spoken Communications, a provider of a cloud-based Contact Center as a Service (CCaaS) platform, announced it has closed Series D financing. The round was led by Menlo Park-based Riverwood Capital, a private equity firm that invests in high-growth technology companies, with participation from Seattle-based Ignition Partners.
The latest cash infusion enables the company to continue its exponential growth in the cloud market while growing its global marketing and sales capabilities.
"Riverwood Capital focuses on working with outstanding innovators to build category-leading companies, and we see Spoken as strategically positioned to dominate the cloud call center market," said Chris Varelas, a founding Partner of Riverwood Capital. "I've seen firsthand the market traction and growth potential of this company, and this financing is a strong vote of confidence in Spoken's ability to significantly change the way businesses view and deploy customer care services."
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"Our goal is to provide organizations the tools they need to provide a better, more personalized customer experience," said Howard Lee, CEO of Spoken. "The big secret is that if you've called in to a wireless provider lately, you've probably already experienced the Spoken cloud platform. This latest funding round will help further grow our sales and marketing efforts so that we're not such a big secret anymore."
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About Spoken Communications:
Spoken Communications is a provider of Cloud based call center as a service (CCaaS) solutions. Currently supporting over 2,000,000 minutes per month in hybrid human-assisted speech recognition, call recording, and virtual phone switch and distribution systems.
About Riverwood Capital:
Riverwood Capital is a globally-focused private equity firm that invests in high-growth businesses in the technology and services industries, across a variety of verticals and geographies.
Published: Thursday, August 13, 2015
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