New York, NY, USA, Sept, 2023 - Sprinklr (NYSE: CXM), a unified customer experience management (Unified-CXM) platform for modern enterprises, announced the company’s latest platform release (v. 18.8). With the release of 18.8, the proprietary Sprinklr AI+ platform now integrates with Google Cloud’s Vertex AI and OpenAI’s GPT models and is now generally available to all customers.
"Sprinklr is the fastest and most effective way to get AI into a global brand’s front office prebuilt for security and data privacy," said Sprinklr Founder and CEO, Ragy Thomas. "With Sprinklr AI+, our more than 1,400 enterprise customers can increase productivity, boost the quality of insights, and drive automation across their front office functions. Sprinklr’s ability to seamlessly integrate with customers’ own models, create new ones, or integrate with Sprinklr AI+ gives customers choice and access to the latest generative AI technologies."
Sprinklr AI+ gives brands unified generative AI capabilities for customer service, insights, social media management, and marketing built with enterprise-level governance, security, and data privacy. With Sprinklr AI+, customers can utilize Generative AI with just a few clicks, without the need to learn new workflows, and with confidence in the accuracy, security, and privacy of the Sprinklr platform.
Posted by Veronica Silva Cusi, news correspondent
Sprinklr is a Customer Experience Management (CXM) platform. We help organizations listen to customers, learn from them, and show them love across digital channels. Headquartered in New York City with 2,000+ employees globally.
Published: Monday, September 18, 2023
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