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News : Sprint Creates Custom Network Solution to Provide Wireline Connectivity to US-Based Data Centers

#contactcenterworld, @km2solutions, @sprint

Overland Park, Kan. Oct, 2019 -- Sprint (NYSE: S) announced an agreement to provide a custom network solution to KM2 Solutions – a nearshore outsourcing company based in the United States to provide connectivity from customer centers in Latin America and the Caribbean to U.S.-based data centers. The customized solution, which leverages Sprint’s wireline network, now allows KM2 to further diversify its offerings to provide premium communications and business services to its customers. The custom network began operations this month.

"We are proud to offer a solution that leverages Sprint’s leading wireline network connectivity and allows businesses to further diversify their customer offerings," said Michael Fitz, VP & General Manager Global Wireline Business Unit, Sprint. "We know firsthand how advanced technologies like these can benefit the company-to-customer relationship and are excited to help KM2 Solutions deliver quality performance while also solving client-specific needs."

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"KM2 Solutions needed an international network partner that had the expertise to not only design a robust network, but also have the ability to service all locations with flexible service offerings," said David Kreiss, President & CEO of KM2 Solutions. "The robust global network offered by Sprint gives us the ability to indefinitely scale our operation at any of our nearshore countries of operation. Sprint helps ensure the reliability and uptime that our clients depend on."

The network connectivity will be implemented through Honduras, Colombia, St. Lucia, Dominican Republic, Barbados and Grenada, and will be routed through two geographically diverse data centers located in the United States.

#contactcenterworld, @km2solutions, @sprint


About KM2 Solutions:
Company LogoKM² Solutions is a nearshore company that provides value to our clients by delivering reliable, effective Call Center and Risk Management Solutions supporting a variety of industry verticals. We have locations in the Caribbean and Central America.
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About Sprint (US):
Company LogoSprint is an integrated communications provider. With approximately 70,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying network technologies, including the United States’ nationwide all-digital, fiber-optic network and a Tier 1 Internet backbone.
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Today's Tip of the Day - Know Yourself Before You Look At Your Competitors

Read today's tip or listen to it on podcast.

Published: Friday, October 4, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.
PH: 0217991445

4.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

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