Overland Park, Kan. Oct, 2019 -- Sprint (NYSE: S) announced an agreement to provide a custom network solution to KM2 Solutions – a nearshore outsourcing company based in the United States – to provide connectivity from customer centers in Latin America and the Caribbean to U.S.-based data centers. The customized solution, which leverages Sprint’s wireline network, now allows KM2 to further diversify its offerings to provide premium communications and business services to its customers. The custom network began operations this month.
"We are proud to offer a solution that leverages Sprint’s leading wireline network connectivity and allows businesses to further diversify their customer offerings," said Michael Fitz, VP & General Manager Global Wireline Business Unit, Sprint. "We know firsthand how advanced technologies like these can benefit the company-to-customer relationship and are excited to help KM2 Solutions deliver quality performance while also solving client-specific needs."
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"KM2 Solutions needed an international network partner that had the expertise to not only design a robust network, but also have the ability to service all locations with flexible service offerings," said David Kreiss, President & CEO of KM2 Solutions. "The robust global network offered by Sprint gives us the ability to indefinitely scale our operation at any of our nearshore countries of operation. Sprint helps ensure the reliability and uptime that our clients depend on."
The network connectivity will be implemented through Honduras, Colombia, St. Lucia, Dominican Republic, Barbados and Grenada, and will be routed through two geographically diverse data centers located in the United States.
About KM2 Solutions:
KM² Solutions is a nearshore company that provides value to our clients by delivering reliable, effective Call Center and Risk Management Solutions supporting a variety of industry verticals. We have locations in the Caribbean and Central America.
About Sprint (US):
Sprint is an integrated communications provider. With approximately 70,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying network technologies, including the United States’ nationwide all-digital, fiber-optic network and a Tier 1 Internet backbone.
Published: Friday, October 4, 2019
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