Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : SPS Names Thomas M. Praschak as CEO
Parsippany, NJ, USA, Jan 20, 2016 -- Strategic Products and Services (SPS), a unified communications system integrator and managed service provider, announced that in addition to serving as president, Thomas M. Praschak will assume the role of SPS chief executive officer (CEO). John N. Poole, who formerly served as CEO, will remain active on the executive board, assuming the role of executive chairman of the board.
Praschak joined SPS as chief operating officer (COO) in 2013, and assumed the role of president in 2015. Throughout his time with the company, he has helped SPS execute its plan and strategy. He has been involved in the company's recent mergers and has actively met with SPS employees, partners and clients to devise a plan that builds upon the company's strengths and facilitates its evolution into a systems integrator (SI).
"What sets SPS apart is the caliber of the team we have assembled, and I am proud of what we are building as an organization. We have a tremendous opportunity," said Praschak. "I am excited to accept my extended role as CEO and lead the SPS team in this next crucial stage of the company's development."
Throughout his career, Praschak has helped companies make foundational enhancements and successfully transition into solution providers. Prior to joining SPS, he served as the vice president, service operations for Dimension Data and vice president, general manager for DecisionOne. He has also held roles with Marconi, Lucent Technologies and AT&T Bell Laboratories.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Tools, Providers, Culture
More Editorial From Strategic Products and Services
About Strategic Products and Services:
Strategic Products and Services (SPS) is a global, multi-vendor IT solution provider for unified communications (UC). With documented and repeatable processes, deep knowledge, broad competencies and certifications, we enable clients to optimize their business with custom end-to-end communication solutions – from strategy and design through implementation, support and managed services. Having achieved more than 25 years of profitable growth, SPS has offices across North America and the United Kingdom.
Published: Thursday, January 21, 2016