News : United Way of Broome County Expands 2-1-1 Center
Broome County, NY, USA, Aug 31, 2015 -- A helping hand is now a phone call away for more people more often.
The United Way of Broome County is expanding it's 2-1-1 call center into Delaware and Otsego counties. It already covers Broome, Chenango, and Tioga. the 2-1-1 line will now also be manned 24/7. 2-1-1 helps connect callers to social services they need, such as food, clothing, and shelter.
"Say you're the parents of a new child born with special needs. Where do you go for help? Well, you call 2-1-1 and we'll get you to the right place the first time. If you're a victim of domestic abuse, where do you go for help? We can give you that information," said Alan Hertel, Executive Director of the United Way of Broome County.
2-1-1 is a free, confidential service. The United Way has also launched a new website for its 2-1-1 service.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Network Based Contact Center?
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About United Way:
United Way is a coalition of charitable organizations.
Published: Tuesday, September 1, 2015
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