News : Staff at Severn Trent Water On 24/7 Duty Over Christmas
Coventry, UK, Dec 22, 2015 -- Teams at Severn Trent Water will be working around the clock to fix burst pipes and clear sewer blockages this Christmas.
Natallie Welch, customer service centre manager, said: "Christmas time is no different for us - we’re here to help with any water or sewage issues that happen over the festive period.
"We are a twenty-four-seven business and we work all day and all night, every day of the year, including Christmas Day to make sure that our customers have running water and aren’t experiencing any sewage problems.
"When most will be tucking into their turkey, we’ll have people in our call centres and field teams ready to fix burst pipes and clear sewer blockages."
Anyone with urgent water or sewage issue over Christmas can contact the company by tweeting, visiting stwater website or calling.
The call centre dealing with customer bills enquiries will be open as usual; 8am till 8pm Monday to Friday and Saturday 8am till 1pm, but closed on bank holidays.
Posted by Veronica Silva Cusi, news correspondent
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About Severn Trent:
Severn Trent Water is a privately-owned water company - serving over 8 million customers across the heart of the UK. We provide a broad range of water and environmental services to Business throughout the UK. The company currently works in partnership with many of the nation''s brands offering access to a portfolio of products and services.
Published: Thursday, December 24, 2015