News : Stalin Launches Helpline for Residents of Kolathur
Chennai, Oct 22, 201 -- DMK treasurer M K Stalin launched a helpline to keep in touch with residents in his Kolathur constituency. Residents of the north Chennai locality can call and lodge complains and make demands, instead of waiting to meet Stalin.
The initiative is called 'Reach Your MLA'. "The resident can call and lodge a complaint or make a request. In a few minutes, the person will get a number as a response," said former Chennai mayor and DMK leader M Subaramanian.
Stalin's office staff will forward the complaint to the department concerned and keep a tab on the progress. They will follow up on the complaint and send text messages to the complainant to update him or her. The staff will finally visit the house to see whether the person is satisfied with the work, said Subramanian. tnn
Stalin has suggested that a similar scheme be adopted by MLAs of all parties to keep in touch with residents of their constituencies, Subramanian said.
Posted by Veronica Silva Cusi, news correspondent
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